Kids Care

Leading services and expertise for babies, children, and teens.
Because nothing is more special to us than the health of your kids.

Child playing with bubbles
General Information

General Information

We’re here for your family — to provide the best care when your kids are sick or injured, and to help them achieve the best health as they grow.

Scarborough Health Network (SHN) has paediatric centres of excellence, where we bring together the top expertise, doctors, teams, programs, and clinics. We are also a corridor of care for the region, offering services closer to home in Scarborough and for families in many surrounding communities.

It’s care your kids need, when they need it — right here at SHN.

Child having their eyes checked

COVID-19 Vaccines for Kids

Our Kids 5-11 clinics are specially prepared for helping families to get younger children vaccinated! We offer a safe, calm, and kid-friendly experience — including Scarborough’s V TEAM!

Captain V Bear and the V Team kids use body??, mind?, and heart? to stop COVID-19 in its tracks. Children will receive their own V Team passport book, colouring pages and more at their appointment.

Services

Our Services

Paediatrics

Kids Pass (Centenary, General)

Children brought to the Emergency Departments at our Centenary and General hospitals will be fast-tracked to our Kids Pass Clinics as appropriate.

Kids Short Stay Clinic at Birchmount

Children in our Emergency Department at Birchmount hospital who need further care may be seen in our new Kids Short Stay Clinic.

If your child has to stay at hospital

Children seen in our Emergency Departments at Centenary or General, will be admitted at those hospitals. For kids coming to emergency at Birchmount who need overnight care, they will be transferred to Centenary or General.

SHN’s new walk-in clinic at our General hospital offers after hours care for sick infants, children, and teens who have common medical issues. The clinic is open evenings and on weekends. No referrals are necessary.

Learn more

For a wide variety of general paediatric problems experienced by infants, children, and teens. Patients may be referred by their family doctor or from our Emergency Departments. This clinic is available seven days a week.


Contact

Birchmount hospital, 2nd Floor:
416-495-2423

Centenary hospital, 7th Floor:
416-281-7476

General hospital, CP1:
416-438-2911 ext. 3415

Kids Care Consultation Clinic Referral Form

For some medical conditions or surgeries, children may need to stay in the hospital. We care for these young patients on our paediatric inpatient units at our Centenary and General hospitals, where we have welcoming teams of doctors, nurses and other health care staff.


Contact

Centenary hospital, 7th floor:
416-284-8131 Ext. 7234

General hospital, CP1:
416-438-2911 Ext. 3415


Ronald McDonald Family Room

At our Centenary hospital, our kids care unit features a Ronald McDonald House Charities (RMHC) Toronto Family Room. This special space provides family members with a place to rest and recharge in the hospital, just steps away from where their sick child is being treated.

Specialty Clinics

SHN offers comprehensive services to best suit your child’s needs. Our speciality clinics provide families access to a wide range of care options and programs close to home.

Young child at SHN Kids Care unit with her father and a child life specialist

Surgery for Children

At SHN, we provide surgical procedures for children which may require an overnight stay on our paediatric inpatient unit. We also offer teaching to help kids prepare for their procedure, and encourage parents to stay with their kids in the operating room until they receive anesthesia and have fallen asleep.

Contact Us

Centenary hospital:
Centenary Hospital, 7th floor Paediatric Unit Phone: 416-284-8131 ext. 7234

General hospital:
General Hospital, CP1 Paediatric Unit Phone: 416-438-2911 ext. 3415

Child receiving anesthesia to prepare for surgery

Child Life Services

Heath care experiences may be stressful for children of all age and may cause fear, confusion and changes in behavior. Research shows that paediatric patients benefit from knowing what is happening to them, lessening fear and anxiety. As a member of the healthcare team, Child Life Specialists help children and youth cope with the stress and uncertainty of illness, injury, disability, and hospitalization through play, education and support and make their experience as positive as possible.

Child and Adolescent Mental Health

Through compassionate and extensive mental health programs, children and adolescents up to the age of 18 can receive access to specialized supports and tailored services. We provide crisis, community, and hospital-based programs to support young people as they grow and transition.

Adolescent male smiling

Newborn Care

Your baby is safe in our care. We have leading newborn programs and services, advanced facilities and equipment, and expert health care staff and physicians. We provide assessment and follow-up for newborns to ensure they are getting off to the right start, and care for at-risk babies who have complications or medical conditions and need to stay in hospital.

Newborn in incubator in NICU

Having Your Baby at SHN

Are you expecting? Our Birthing Centres are nationally recognized for providing culturally sensitive, respectful, and responsive care. Our teams will help your family make the birth of your baby a memory to cherish.

Access to Care

Contact Us

Inpatient unit
Paediatric Day Surgery

Location: 7th Floor
Phone: 416-284-8131 Ext. 7234

Galaxy 12, Specialty & Consultation Clinics

Location: 12th Floor
Phone: 416-281-7476
Fax: 416-281-7313

Inpatient Unit
Paediatric Day Surgery
After Hours Clinic
Kids Consultation Clinic

Location: CP1
Phone: 416-438-2911 ext. 3415

2867 Ellesmere Road
7th Level Paediatrics
Email: HOPPS@shn.ca
Phone: 647-461-7030
Fax: 416-284-3168

Medical Mall at SHN – General Hospital
3030 Lawrence Ave. E., Suite B07
Phone: 416-438-2911 Ext. 6120
Fax: 416-292-9678

2877A Ellesmere Road, Scarborough
Phone: 416-281-7301
Fax: 416-281-7465

Referral Forms

A referral from your family doctor is needed to book an appointment.

COVID-19 Resources

Kids Care COVID-19 Resources

To help parents through COVID-19, Scarborough Health Network has curated a list of information and resources. This includes the most up-to-date information on developmental centres, funding resources, how to speak to your children about COVID-19, mental health supports and more.

Please keep in mind that this list is not exhaustive.

Child having mask put on his face

Resources

Community Coordination Plan

  • A community response initiative that was developed by the United Way Greater Toronto Opens in new window and City of Toronto in 2020. The Community Coordination Plan aims to ensure there is coordination and communication between City of Toronto, United Way, and community organizations.
  • Ten geographic clusters and three non-geographic clusters (Indigenous-serving agencies cluster, city-wide agencies cluster, and the Black Resilience cluster) have been established.
  • The Community Coordination Plan is designed to be agile and iterative to the urgent needs of vulnerable people during the COVID-19 pandemic.

Child Welfare

  • Children’s aid societies continue to operate and provide services to children, youth and families. Societies are being encouraged to use technology where possible and appropriate, while also observing local public health recommendations.
  • Throughout the COVID‑19 outbreak, youth in care who turn 18 and former youth in care who turn 21 will not age out of the supports and services they are currently receiving through children’s aid societies.
  • Click here to learn more

Children with special needs

  • Service providers are offering some services through telephone and video applications where appropriate and have resumed offering some in-person services for children with special needs and their families, in accordance with public health guidelines. You can contact your service provider for updated information and to discuss what services may be available.
  • Click here to learn more

Youth justice facilities

  • Some services at provincially-operated youth justice facilities and probation offices are cancelled or are being provided through technology.
  • Click here to learn more

Daily Bread Food Bank
191 New Toronto Street
416-203-0050
www.dailybread.ca


Scarborough Food Security Initiative

  • Offering deliveries of emergency food boxes to those in financial need during this COVID-19 Crisis
  • Prioritizing families in the Scarborough Southwest region
  • Register for food delivery to your home

The 519 Takeaway Meals

  • Providing free ready-to-go meals 7 days a week on The 519 patio in front of Fabarnak Community Café (519 Church St., Toronto)
  • Monday to Friday: 1 p.m. – 4 p.m.
    Saturday & Sunday: 12:30 p.m.

Autism Resources

Surrey Place Centre (Offices are closed, but services are open)

  • No in-person or community based meetings.
  • Teleconference, video conference and emails are available to parents during this time.
  • Please contact your program lead/developmental therapist directly.
  • New to Surrey Place? Call 1-833-575-KIDS (5437) or start your registration/inquiry today

Monthly Wellness Webinars (Free)

Virtual Ontario Autism Program (OAP) Support

  • Surrey Place provides support for families to ask questions or to get help in completing the application forms
  • No registration necessary
  • Please contact 416-925-5141 ext. 2590 and leave a message with you and your child’s full name and your phone number

Aisling Discoveries (Centre is temporarily closed until further notice)

  • No in-person or community based meetings.

Autism Services – Early Intervention Support

  • Provide behavioral interventions and family services are integrated and coordinated with other services, such as speech and language or children’s mental health, which a child, youth or their family may be receiving.
  • A high degree of interprofessional partnership is in place to support information sharing and collaboration among services and the community.
  • Please contact Aisling Discoveries’ Autism Services to schedule a free phone consultation. Their staff will guide you to the right service based on your goals and needs.
  • Phone Mental Health Intake: 416-321-5464 ext. 236

Mental Health Child and Family Services

  • Offers a variety of family-focused, multidisciplinary mental health assessment and treatment services that are inclusive and accessible to all families living in the community of Scarborough.
  • Translation is available if needed.
  • The program strives to strengthen the healthy social and emotional development of infants and children.
  • Please call Mental Health Intake 416-321-5464 ext.233 to complete an intake over the phone and will be directed to services based on your individual child and/or family needs.

South Asian Autism Awareness Centre (Centre is temporarily closed until further notice)

  • No in-person or community based meetings.
  • All previously scheduled appointments will be rescheduled at a later date.
  • If you have any questions about their services phone: 416-289-0100 or email: info@saaac.org

Geneva Centre (Centre is temporarily closed until further notice)

  • No in-person or community based meetings
  • Intake/Social Work is available by phone and video conferencing:
    • 416-322-7877 ext. 513
  • Toronto Autism Services (closed)
  • Clinical Behavioral Services is available by phone and video conferencing:
    • 416-322-7877 ext.513
  • Group services are available by phone:
    • 416-322-7877 ext.259

COVID-19 Free Online Social Skills Programs

  • Unstuck & On Target + Zones of Regulation social skills programs are now available online.
  • These groups can provide your child with the opportunity to stay connected with peers while learning and practicing social concepts.
  • Email: intake@autism.net if you have any further questions or concerns.

RespiteServices.com (Centre is temporarily closed until further notice)

  • No in-person or community based meetings
  • Intake Department is available by phone and video conferencing:
    • 416-322-6317 ext.1
  • Support to complete funding forms is available by phone and video conferencing:
    • 416-322-6317 ext.1
  • CHAP Family Worker matches are closed at this time.

Online Video Funding Application Support

Child Therapy Resources

Educational Resources

Ministry of Ontario – Learn at Home
Resources are available in French, Italian, Tamil, Urdu, Korean, Hindi, German, Spanish, Farsi, Tagalog, Punjabi, Chinese, Arabic, Polish, and Portuguese


Toronto District School Board (TDSB) – Student Learning Resources
TDSB staff have compiled a variety of resources that cover a range of grades and subjects that may be helpful for students and parents during this time. Online resources are not mandatory or graded and are meant for families to use as optional resources to support independent learning while students are at home.


Toronto Public Library (TPL)
TPL branches are closed until further notice, however their online services are available. This includes ebooks, audiobooks, movies, and music.

Programs available include:

  • Dial-A-Story: Children stories in over 16 languages over the phone
  • Brainfuse: Free online tutoring for students from kindergarten to Grade 12
  • Ready for Reading: Collection of songs, stories, activities, and games to help children ages 0-5 develop early literacy skills

Online Activities Resources

  • Brain Pop
    • Watch short videos, find resources and do activities to support healthy habits, such as hand washing.
  • YMCA – Stay Active While at Home
    • The YMCA is offering Free Facebook Live classes for the entire family every day of the week. Follow @YMCAGTA for live classes.

Mental Health Resources

Hotlines are available 24/7

  • Kids Help Phone – 1-800-668-6868
  • ReachOut 24/7: 1-866-531-2600
  • Distress Centre: 416-408-4357 OR text 45645
  • Gerstein Centre: 416-929-5200
  • Youthdale Mobile Crisis: 416-363-9990

Virtual Counselling Resources

Scarborough Health Network

  • 24/7 crisis telephone support serving Scarborough and East York Region
  • Crisis de-escalation and support
  • Safety and crisis planning
  • Mental health assessments and referrals to community resources
  • Brief psychotherapies

Phone: 416-495-2891


Youthdale Virtual Out-Patient Services

  • Service is available to clients ages 6-19 and their families who may benefit from virtual support on a time limited basis.
  • Referrals will be reviewed by a team including a psychiatry, social work, psychology to offer assessment, brief individual/family goal based intervention and support.

Phone: 416-363-3751 ext. 2000


East Metro Youth Services

  • Programs and services closed until further notice: Office Clinical services, All Developmental Service Programs, The Zone and related group programs.
  • If you are looking for information, counselling services or resources, please call 416-438-3697 to speak to your service provider or if you are a new client, dial extension 12248 to speak to the Intake Worker or leave a message.
  • Phone counselling is available, please call 416-438-3697
    • Monday – Thursdays from 2 p.m. – 8 p.m.
      Fridays from 10 a.m. – 5 p.m.

Woodgreen Community Services

  • Free 1-hour telephone counselling
  • Appointments are held on Tuesdays and Wednesdays from 4:15 p.m. – 6:30 p.m.

Phone: 416-645-6000 ext. 1990


Tangerine Telephone Counselling

  • 45-minute telephone based brief consultations on Wednesdays from 10 a.m. – 6 p.m.
  • 12 years old and over can request an appointment.
  • Request and appointment here 24 hours in advance.

Skylark

  • Toronto-based charity dedicated to serving children, youth and families struggling with complex mental health and developmental needs.
  • Offering free counselling for parents.
  • Hours:
    • Monday, Tuesday, Friday – 9 a.m. – 1:30 p.m.
    • Phone: 416-482-0081 ext. 5

Wednesday – 11 a.m. – 7 p.m.

Monday, Tuesday, Thursday – 1:30 p.m. – 6 p.m.
Phone: 416-482-0081 ext. 6