Interpretation Services

Scarborough Health Network (SHN) offers free interpretation services for our patients. We are committed to providing the best health care for our patients, which includes quality patient and family centred care and improved health outcomes. Removing barriers to communication is one of the ways in which we can achieve these goals and offer our patients dignity in speaking for themselves. Understanding your concerns, symptoms, and fears is essential to ensuring your safety and privacy.

Ask for an interpreter if:

English is not your first language
You are deaf, deafened or hard of hearing

Full-time interpreters for Tamil, Mandarin and Cantonese are available to assist with communication between hospital staff, physicians and patients.

The hospital also has telephone interpretation available 24/7 in more than 200 languages. The phones are located in all clinical areas, including patient registration.

If you require interpretation services, please inform the unit or clinic before arriving for your appointment or let your health care provider know when you get to the hospital.