Connecting with us
We will, upon request, provide or arrange for accessible formats for persons with disabilities. This includes our feedback process. If you have a specific need, please contact us at communications@shn.ca.
We will contact you directly to schedule any appointments with your healthcare team(s).
For all appointment inquiries, please contact Centralized Patient Scheduling at 416-431-8167 from Monday to Friday from 8 a.m. to 8 p.m., and Saturday and Sunday from 8:30 a.m. to 4:30 p.m. For questions about your healthcare, please contact the relevant clinic directly.
Accounts Payable
Email: ap@shn.ca
Billing address:
Scarborough Health Network
A/P Department
2867 Ellesmere Road, Scarborough, ON
M1E 4B9
Accounts Receivable (Patient Billing)
Email: ar@shn.ca
In-person payment:
Birchmount Hospital
416-495-2400 ext. 75042 or 75401
Open: Monday to Friday
8 a.m. – 4 p.m.
Centenary Hospital
416-284-8131 ext. 67246, 64532 or 67245
Open: Monday to Friday
8 a.m. – 4 p.m.
Credit Card Line Payment: 416-284-8131 ext. 67248
General Hospital:
416-438-2911 ext. 86018 or 86840
Open: Monday to Friday
8 a.m. – 4 p.m.
Credit card line payments: 416-284-8131 ext. 67248
We want to hear from you if you have concerns, compliments or personal feedback about your care. Learn more.
Our hospital is committed to engagement with the community. Members of the community are welcome to email us with insights, input or questions at communications@shn.ca.
For media inquiries, please contact David Belous at dbelous@shn.ca or 647-294-8885.
Our Hospitals
Birchmount Hospital
Billing – 416-495-2400 Ext. 75042 or 75401
Patient Records – Phone – Ext. 72532 / Fax – 416-495-2562 / Email – patientrecords@shn.ca
Spiritual and Religious Care – 416-414-9521
Human Resources – Ext. 76584
Volunteer Services – Ext. 75360
Centenary Hospital
Billing – 416-281-8131 Ext. 67246, 64532, or 67245
Patient Records – Patients & doctors – Ext. 4672 / Release of information – Ext. 64672 / Fax – 416-284-3155 / Email – patientrecords@shn.ca
Spiritual and Religious Care – 416-419-9069
Human Resources – Ext. 64744
Volunteer Services – Ext. 64533
General Hospital
Billing – 416-438-2911 Ext. 86018 or 86840
Patient Records – Phone – Ext. 86445 / Fax – 416-438-9447 / Email – patientrecords@shn.ca
Spiritual and Religious Care – 416-917-4051
Human Resources – Ext. 84747
Volunteer Services – Ext. 86021
Our Satellite Sites
Hemodialysis Services — Yee Hong
Scarborough, ON M1S 5T7
Hemodialysis Unit – Bridgepoint Health
Toronto, ON M4M 2B5
Hemodialysis Unit – Corporate Drive
Scarborough, ON M1H 3G4
Mental Health Outpatient Program
Scarborough, ON M1P 4Y1
Shoniker Clinic (Child and Adolescent Mental Health)
Scarborough, ON M1E 4B8