Connecting with us
We will, upon request, provide or arrange for accessible formats for persons with disabilities. This includes our feedback process. If you have a specific need, please contact us at communications@shn.ca.
We will contact you directly to schedule any appointments with your healthcare team(s).
For rescheduling or canceling your appointment, or for questions about your healthcare, the relevant contact information is available on the clinic’s web page under Areas of Care.
Accounts Payable
Email: ap@shn.ca
Billing address:
Scarborough Health Network
A/P Department
2867 Ellesmere Road, Scarborough, ON
M1E 4B9
Accounts Receivable (Patient Billing)
Email: ar@shn.ca
In-person payment:
Birchmount Hospital
416-495-2400 ext. 75042 or 75401
Open: Monday to Friday
8 a.m. – 4 p.m.
Centenary Hospital
416-284-8131 ext. 7246, 4532 or 7245
Open: Monday to Friday
8 a.m. – 4 p.m.
General Hospital:
416-495-2400 ext. 6018 or 6840
Open: Monday to Friday
8 a.m. – 4 p.m.
Credit card line payments: 416-281-7248
We want to hear from you if you have concerns, compliments or personal feedback about your care. Learn more.
Our hospital is committed to engagement with the community. Members of the community are welcome to email us with insights, input or questions at communications@shn.ca.
For media inquiries, please contact David Belous at dbelous@shn.ca or 647-294-8885.
Our Hospitals
Birchmount Hospital
Billing – Ext. 75042 or 75401
Patient Records – Phone – Ext. 72532 / Fax – 416-495-2562 / Email – patientrecords@shn.ca
Spiritual and Religious Care – 416-414-9521
Human Resources – Ext. 76584
Volunteer Services – Ext. 75360
Centenary Hospital
Billing – 416-281-8131 Ext. 7246, 4532, or 7245
Patient Records – Patients & doctors – Ext. 4672 / Release of information – Ext. 4672 / Fax – 416-284-3155 / Email – patientrecords@shn.ca
Spiritual and Religious Care – 416-419-9069
Human Resources – Ext. 4744
Volunteer Services – Ext. 4533
General Hospital
Billing – 416-495-2400 Ext. 6018 or 6840
Patient Records – Phone – Ext. 6445 / Fax – 416-438-9447 / Email – patientrecords@shn.ca
Spiritual and Religious Care – 416-917-4051
Human Resources – Ext. 4747
Volunteer Services – Ext. 6021
Our Satellite Sites
Hemodialysis Services — Yee Hong
Scarborough, ON M1S 5T7
Hemodialysis Unit – Bridgepoint Health
Toronto, ON M4M 2B5
Hemodialysis Unit – Corporate Drive
Scarborough, ON M1H 3G4
Mental Health Outpatient Program
Scarborough, ON M1P 4Y1
Shoniker Clinic (Child and Adolescent Mental Health)
Scarborough, ON M1E 4B8