Update to phone lines at our Birchmount, General, and Centenary hospitals: If calling through Birchmount main line (416-495-2400), add “7” when dialing an extension. If calling through General main line (416-438-2911), add “8” when dialing an extension. If calling through Centenary main line (416-284-8131), add “6” when dialing an extension.

Contact Us

Connecting with us

We will, upon request, provide or arrange for accessible formats for persons with disabilities. This includes our feedback process. If you have a specific need, please contact us at communications@shn.ca.

We will contact you directly to schedule any appointments with your healthcare team(s).

For all appointment inquiries, please contact Centralized Patient Scheduling at 416-431-8167 from Monday to Friday from 8 a.m. to 8 p.m., and Saturday and Sunday from 8:30 a.m. to 4:30 p.m. For questions about your healthcare, please contact the relevant clinic directly.

Accounts Payable

Email: ap@shn.ca

Billing address:
Scarborough Health Network
A/P Department
2867 Ellesmere Road, Scarborough, ON
M1E 4B9

Accounts Receivable (Patient Billing)

Email: ar@shn.ca


In-person payment:

Birchmount Hospital

416-495-2400 ext. 75042 or 75401
Open: Monday to Friday
8 a.m. – 4 p.m.

Centenary Hospital

416-284-8131 ext. 67246, 64532 or 67245
Open: Monday to Friday
8 a.m. – 4 p.m.

Credit Card Line Payment: 416-284-8131 ext. 67248

General Hospital:

416-438-2911 ext. 86018 or 86840
Open: Monday to Friday
8 a.m. – 4 p.m.


Credit card line payments: 416-284-8131 ext. 67248

We want to hear from you if you have concerns, compliments or personal feedback about your care. Learn more.

Our hospital is committed to engagement with the community. Members of the community are welcome to email us with insights, input or questions at communications@shn.ca.

For media inquiries, please contact David Belous at dbelous@shn.ca or 647-294-8885.

Our Hospitals

Birchmount Hospital

416-495-2400

Billing – 416-495-2400 Ext. 75042 or 75401
Patient Records Phone – Ext. 72532 / Fax – 416-495-2562 / Email – patientrecords@shn.ca
Spiritual and Religious Care – 416-414-9521
Human Resources – Ext. 76584
Volunteer Services – Ext. 75360

Centenary Hospital

416-284-8131

Billing – 416-281-8131 Ext. 67246, 64532, or 67245
Patient Records Patients & doctors – Ext. 4672 / Release of information – Ext. 64672 / Fax – 416-284-3155 / Email – patientrecords@shn.ca
Spiritual and Religious Care – 416-419-9069
Human Resources – Ext. 64744
Volunteer Services – Ext. 64533

General Hospital

416-438-2911

Billing – 416-438-2911 Ext. 86018 or 86840
Patient Records – Phone – Ext. 86445 / Fax – 416-438-9447 / Email – patientrecords@shn.ca
Spiritual and Religious Care – 416-917-4051
Human Resources – Ext. 84747
Volunteer Services – Ext. 86021

Our Satellite Sites

Hemodialysis Services — Yee Hong

60 Scottfield Drive, Ground Floor
Scarborough, ON M1S 5T7
Phone: 416-438-2911, ext. 8700

Hemodialysis Unit – Bridgepoint Health

14 St. Matthews Road, 6th Floor
Toronto, ON M4M 2B5
Phone: 416-461-8252, ext. 3631

Hemodialysis Unit – Corporate Drive

78 Corporate Drive, Unit 1-6
Scarborough, ON M1H 3G4
Phone: 416-438-2911, ext. 6888

Mental Health Outpatient Program

1225 Kennedy Road, Unit J
Scarborough, ON M1P 4Y1
Phone: 416-431-8135

Shoniker Clinic (Child and Adolescent Mental Health)

2877A Ellesmere Road
Scarborough, ON M1E 4B8
Phone: 416-281-7301