Update to phone lines at our Birchmount and General Hospitals: If calling through Birchmount main line (416-495-2400), add “7” when dialing an extension. If calling through General main line (416-438-2911), add “8” when dialing an extension.

Seniors Health

General Information

General Information

As the population ages, more and more people in our community require specialized health care to meet their unique needs. SHN offers a range of programs specifically focused on supporting the health and overall well-being of our more senior patients.

Care plans are developed in partnership with the interprofessional team, patients, their caregivers and their loved ones to ensure patients understand their care and receive the appropriate treatment, discharge and follow up care.

SHN also works collaboratively with other health care and community organizations to support patients after they leave the hospital and facilitate a smooth transition back home.

Interested in volunteering with our seniors?

The Hospital Elder Life Program (HELP) is designed to maintain the mental and physical well-being of elderly patients during their hospitalization, thus reducing the risk of delirium and functional decline. You could gain invaluable experience and make a tremendous difference in the lives of some of our most vulnerable community members by joining our dedicated team comprised of an Elder Life Specialist (ELS) and proficient HELP Volunteers. The HELP team collaborates closely with the Seniors Health team, Nurses, Occupational Therapists, Physiotherapists, Pharmacists, Registered Dietitians, Social Workers, and Physicians.

Our Services

Our Services

Complex Continuing Care (CCC) is for patients with chronic, complex, and multiple non-urgent medical needs who need to stay in the hospital for specialized services and resources.

The CCC unit at our Centenary hospital is meant to be a temporary care setting to support patients in improving their abilities and functioning. It is a next step in patients’ recovery journey, on their way to their destination of home or community care. The goals for patients are to optimize quality of life, learn to manage their condition, and transition safely from the hospital to home or a community care facility.


  • Comprehensive geriatric assessment and treatment for elderly patients recovering from a major illness or injury
  • Complex care for patients with chronic conditions or multi-system disease, such as diabetes, cardiovascular conditions, and stroke
  • Short-term inpatient rehabilitation for patients who will be returning home or community setting following an acute care stay at the hospital

CCC Team

Our teams includes highly specialized nurses, physicians, physiotherapists, occupational therapists, physical and occupational therapy assistants, social workers, speech and language pathologists, dietitians, pharmacists and recreational therapists. They are committed to patient-centered, senior-friendly care that actively involves patients and their families.

Contact Us

Centenary hospital
Complex Continuing Care
3rd Floor, Margaret Birch Wing
416-284-8131 ext. 7363

The Geriatric Mental Health Outreach (GMHOT) team at SHN conducts assessments and provides reports with recommendations for nursing home staff to help them manage clients who are presenting with concerning behaviours, including agitation, aggression, depression, resistance to care, psychotic symptoms or other indications of mental illness. The service is available to address the needs of clients and staff in the early stages of managing difficult behaviour in an attempt to avoid hospitalization.

The team, which includes two registered nurses and an occupational therapist and offers psychiatry services, visit nursing homes on a regular basis. The GMHOT program is associated with Psychogeriatric Resource Consultation Program (PRCP).

Referrals are accepted from the following Scarborough Nursing Homes:

  • Bendale Acres
  • Hellenic Home for the Aged – Scarborough
  • Kennedy Lodge Nursing Home
  • Midland Gardens Care Community
  • Mon Sheong Scarborough Long-Term Care
  • Rockcliffe Nursing Home
  • Shepherd Lodge
  • Tendercare Nursing Home Ltd.
  • The Wexford Residence
  • Yee Hong Centre for Geriatric Care – Scarborough McNicoll
  • Ehatare
  • Fieldstone Commons Care Community
  • Seven Oaks
  • Tony Stacey
  • Yee Hong – Finch
  • Rouge Valley Extendicare
  • Scarborough Extendicare
  • Craiglee


Staff receive referrals from a designated person who acts as the liaison for the facility/nursing home. The designated person provides regular updates about the client’s status. Referrals must be sent with consent from the client or their Power of Attorney or Substitute Decision Maker and an order from the client’s physician. See referral form linked below.

This program offers physiotherapy services to help patients regain function and mobility following a hip, knee or shoulder replacement or injury. We offer individual treatment programs and group-based rehabilitation. Your program will be tailored to meet your needs and may include an exercise program, manual therapy, and education.

Patients who have received care at SHN may be referred to this clinic. We also accept bundle care patients from external acute care facilities or external inpatient rehab facilities. External patients may be referred using the standard GTA Rehab Network referral.


Community Physiotherapy and Neurorehab Clinic
1940 Eglinton Ave. E, Scarborough
2nd Floor, Suite #200

Contact us

Call for general inquiries: 647-798-3797
Call for appointment inquiries: 416-431-8167