Patient Records

SHN is proud to offer MyChart Central East Ontario – a free, secure, online tool to view and share your health information!

Find information and instructions to sign up on our website here: shn.ca/epic/#mychart

Under the Personal Health Information Protection Act, you have a right of access to your own personal health information.

Common Questions

SHN is proud to offer MyChart Central East Ontario – a free, secure, online tool to view and share your health information!
Find information and instructions to sign up on our website here: shn.ca/epic/#mychart

Patients not using MyChart that require copies of their medical records from SHN must submit a written request to the hospital where you were treated (Birchmount, Centenary, or General) and submit a personal health information request form. Your request will be processed in the shortest time possible (within 30 days).

Note: Health Records Department requires the original signed authorization form in order to complete your request.

FREE – SHN’s MyChart Central East Ontario is a free, secure, online tool to view and share your health information!
Find information and instructions to sign up on our website here: shn.ca/epic/#mychart

There is an administrative cost for non-medical requests for patients not using MyChart. A pre-payment fee must be submitted with your written request. There is no fee for medical requests.

MyChart Central East Ontario makes it simple and straight-forward to release your health records to someone you trust. Find information and instructions to sign up on our website here: shn.ca/epic/#mychart

Alternatively, if you want your records released to another person, complete the Consent to Disclose Personal Health Information and forward it to the Health Records Department. The consent form must be signed, dated and witnessed.

If you require birth information (eg. Proof of birth, time of birth), submit a written request that includes your mother’s full name at the time of your birth. Please note there is an administrative fee for this information.

If you need your birth certificate, you can apply for it online at vitalcertificates.ca.

If you require records for deceased patients, please submit a written request with proof of executor or legal signing authority.

If you are looking to get a CD from Diagnostic Imaging or Cardiac Diagnostics at our Centenary hospital, please use the following contact information:

  • Diagnostic Imaging – 416-284-8131 ext. 7298
  • Cardiac Diagnostics – 416-284-8131 ext. 4330

Contact Information

SHN – Birchmount hospital
Release of Information
3030 Birchmount Rd.
Scarborough, ON M1W 3W3

Monday to Friday, 8 a.m. – 4 pm.

Phone: 416-495-2701 ext. 2532
Fax: 416-495-2562
Form: Consent for Disclosure of Personal Information

SHN – Centenary hospital
Release of Information
2867 Ellesmere Road
Scarborough, ON, M1E 4B9

Monday – Friday, 8 a.m. – 4 p.m. Closed on statutory holidays and weekends.

Phone: 416-284-8131 ext. 4070
Fax: 416-284-3155
Email: Rvcroi@SHN.Ca
Form: Consent for Disclosure of Personal Information
Form: Fee Structure

SHN – General hospital
Release of Information
3050 Lawrence Ave. E.
Scarborough, ON M1P 2V5

Monday to Friday, 8 a.m. – 4 pm.

Phone: 416-438-2911 ext. 6445
Fax: 416-438-9447
Form: Consent for Disclosure of Personal Information