VaxFacts

Our Doctors are ready to talk and answer questions.

Female doctor on the phone while using a computer
VaxFacts Clinic logo

Not really sure about the COVID-19 vaccine, or the information you’ve seen? No problem — our VaxFacts Clinic is here to connect you with qualified SHN doctors who understand you may have questions or concerns, or just want to learn more.
You can book an appointment to do a call with one of our expert doctors. We can do telephone consultations in more than 200 languages. Our doctors are ready to talk, listen and help you get the most accurate information.

How We Can Help

One-to-one phone consultation with a doctor

Judgement-free conversation in a safe space

Facts that will help you to make informed decisions

Book a VaxFacts Clinic Phone Appointment

If you’re interested in having a call with one of our doctors, we invite you to schedule an appointment using the booking form below. We will get back to you with the name of the doctor who will call you at your appointment time.

If there are no more appointments available in the calendar below, please check back in 24 hours. Otherwise you can call 416-438-2911 ext. 5738.

For members of Black communities who would like to speak with a Black physician, learn more about this service.

For information about vaccination clinics and getting a vaccine appointment, please visit ScarbVaccine.ca

For general questions and inquiries, please email vaxfactsclinic@shn.ca or call 416-438-2911 ext. 5738.

For Members of Black Communities

Scarborough Health Network’s VaxFacts Clinic, in collaboration with the Black Physicians’ Association of Ontario (BPAO), is pleased to offer a separate stream for Black communities to access culturally-safe vaccine information. This VaxFacts service is meant for members of Black communities to have a safe space to discuss vaccines with a trusted healthcare provider who is also from the Black community.

The Black Physicians’ Association of Ontario is a not-for profit organization that established the Black Health Vaccine Initiative (built in partnership with the Black Health Alliance and community partners) to address Black health inequities related to the pandemic.

Black communities are disproportionately impacted by the burden of COVID-19. Because of experiences in anti-Black racism, vaccine distrust is higher in Black communities than any other group. It is imperative that Black communities have access to health resources meeting their diverse needs, including access to Black culturally-safe care and resources regarding COVID-19.

How to Get Your Vaccine

We encourage Scarborough residents to get vaccinated to ensure the health and safety of our community. That’s why SHN and several health and community partners have come together to provide Scarborough COVID-19 Vaccine Clinics.

Get details on our vaccine clinics, booking 1st, 2nd and booster dose appointments, pop-up community clinics, and who we are currently vaccinating.