Update to phone lines at our Birchmount and General Hospitals: If calling through Birchmount main line (416-495-2400), add “7” when dialing an extension. If calling through General main line (416-438-2911), add “8” when dialing an extension.

Neonatal Intensive Care Unit (NICU)

baby having heart checked with stethoscope

Specialized care for newborns

Neonatal Intensive Care Units (NICU) are specialized hospital nurseries that provide around-the-clock care for prematurely-born babies or sick newborns.

SHN has NICUs at our Centenary and General Hospitals that are specially staffed and equipped to look after newborns as premature as 30 weeks. Care is provided by an interprofessional team including physicians, nurses, occupational therapists, social workers, respiratory therapists, and lactation consultants.

Following birth, the healthcare team may determine your baby should be admitted to the NICU so we can best meet their special care needs. We understand that having a baby in the NICU is often unexpected and can be stressful for parents. Our NICU team will work with you to care for your baby, learn about their condition and needs, set and reach goals, and get your baby home safely.

Staying with your baby

Care-By- Parent Rooms

We offer Care-By-Parent rooms at our NICUs, giving families a place to stay with their baby before discharged home.

Ronald McDonald House Charities Family Room

At our Centenary Hospital, we have a Ronald McDonald House Charities Family Room that provides family members with a place to rest and recharge in the hospital, just steps away from where their sick child is being treated. Our RMHC Family Room features a lounge area, kitchenette with complimentary snacks and refreshments, rest and respite area with three sleeping pods, and private sleeping room.

The Family Room is open to family members of newborns being treated in the NICU, from 9 a.m. to 9 p.m. (with the sleep room available for overnight use).

Contact Us

Centenary Hospital

Main floor

General Hospital

2nd Floor
416-438-2911 ext. 83272