General Information
Scarborough Health Network’s VaxFacts+ Clinic is helping community members and families to get the most accurate information on more health topics than ever.
Created as the first of its kind in Canada to support with COVID-19 vaccine information, our service has expanded to offer information on:
- Wide range of vaccines, including RSV, flu, routine immunizations
- Cancer screening for colon, breast and cervical
- Preventative health counselling for infectious diseases, health risk factors, community resources, and more
Our doctors understand that you may be uncertain, have concerns, or just want to learn more – and are ready to talk, listen, and answer your questions.
What we offer
One-to-one phone consultation with a doctor
Judgement-free conversation in a safe space
Facts that will help you to make informed decisions
Services
Vaccines
Since launching in April 2021, SHN’s VaxFacts Clinic has been helping individuals, parents and families with questions about COVID-19 vaccines and boosters. We’re also here to talk with you about flu vaccines, RSV, childhood immunizations and more. We want to help you make an informed decision so that you can take the best next steps for your health.
Cancer Screening
Our trusted doctors are experts in cancers of the colon, breast, and cervix – all of which have a high cure rate, if caught early. As part of your VaxFacts+ consultation, the doctor will walk you through all of the cancer screening tests you are eligible for, and answer your questions along the way. When you are ready, your doctor will help you take the next step to complete your cancer screening test.
Preventative Health
SHN’s VaxFacts+ Clinic can also support you with other health questions you may – to help prevent illness and disease or worsening medical conditions, and achieve a better your best quality of life. This includes talking about topics such as infectious diseases, health risk factors, accessing care and resources and supports in the community. Our doctors are ready to talk when you need it.
Specialized Consultation Streams
In collaboration with the Black Physicians’ Association of Ontario (BPAO), SHN’s VaxFacts+ Clinic is pleased to offer a separate stream for Black communities to access culturally-safe vaccine information. This VaxFacts+ service is meant for members of Black communities to have a safe space to discuss vaccines with a trusted healthcare provider who is also from the Black community.
Request a Phone Consultation with a Black Physician at the VaxFacts+ Clinic
The Black Physicians’ Association of Ontario is a not-for profit organization that established the Black Health Vaccine Initiative (built in partnership with the Black Health Alliance and community partners) to address Black health inequities related to the pandemic.
Black communities are disproportionately impacted by the burden of COVID-19. Because of experiences in anti-Black racism, vaccine distrust is higher in Black communities than any other group. It is imperative that Black communities have access to health resources meeting their diverse needs, including access to Black culturally-safe care and resources regarding COVID-19.
The COVID-19 Vaccine Consult Service at The Hospital for Sick Children (SickKids) and SHN’s VaxFacts Clinic are working together to provide focused consultation on the COVID-19 vaccine for pregnant and breastfeeding people across Ontario. This initiative reflects the long-time partnership between SickKids and SHN to deliver leading services for families and communities.
For pregnant and breastfeeding individuals using the SickKids Consult Service, if they require individual medical guidance after their initial appointment with a SickKids registered nurse, they will be then receive a follow-up phone consultation with SHN physicians and obstetricians from the VaxFacts+ Clinic.
Book an appointment
Book a VaxFacts+ Clinic Phone Appointment
If you’re interested in having a call with one of our doctors, we invite you to schedule an appointment using the booking form below. We will get back to you with the name of the doctor who will call you at your appointment time.
If there are no more appointments available in the calendar below, please check back in 24 hours. Otherwise you can call 416-438-2911 ext. 5738.
For members of Black communities who would like to speak with a Black physician, learn more about this service.
For information about vaccination clinics and getting a vaccine appointment, please visit ScarbVaccine.ca
For general questions and inquiries, please email vaxfactsclinic@shn.ca or call 416-438-2911 ext. 5738.
For Members of Black Communities
Scarborough Health Network’s VaxFacts+ Clinic, in collaboration with the Black Physicians’ Association of Ontario (BPAO), is pleased to offer a separate stream for Black communities to access culturally-safe vaccine information. This VaxFacts+ service is meant for members of Black communities to have a safe space to discuss vaccines with a trusted healthcare provider who is also from the Black community.
The Black Physicians’ Association of Ontario is a not-for profit organization that established the Black Health Vaccine Initiative (built in partnership with the Black Health Alliance and community partners) to address Black health inequities related to the pandemic.
Black communities are disproportionately impacted by the burden of COVID-19. Because of experiences in anti-Black racism, vaccine distrust is higher in Black communities than any other group. It is imperative that Black communities have access to health resources meeting their diverse needs, including access to Black culturally-safe care and resources regarding COVID-19.
Additional Resources
Frequently Asked Questions
VaxFacts for Parents Town Hall (November 25, 2021)
Helpful Links
- Mythbusters – World Health Organization
- Vaccines for COVID-19 – Government of Canada
- Vaccine FAQ – COVID-19 Real-time Learning Network
How to get your COVID-19 Vaccine
COVID-19 vaccines are available through Toronto Public Health and the provincial government. For more information about vaccine clinics, and booking an appointment or walk-ins, please check out:
- City of Toronto – COVID-19: Vaccines web page
- Toronto Public Health phone line – 416-338-7600
- Provincial booking system
- Provincial Vaccine Information Line – 1-833-943-3900
- Pharmacy vaccine locations