VaxFacts

Our Doctors are ready to talk and answer questions.

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General Information
VaxFacts Clinic logo

Scarborough Health Network’s VaxFacts Clinic is the first of its kind in Canada, supporting community members and families in Scarborough and across the country to get the most accurate information about vaccines and treatments for diseases like Monkeypox and COVID-19, childhood vaccines, flu vaccines, and preventative health counselling. Our doctors understand that you may be uncertain, have concerns, or just want to learn more — and are ready to talk, listen, answer your questions.

What we offer

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One-to-one phone consultation with a doctor

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Judgement-free conversation in a safe space

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Facts that will help you to make informed decisions

VaxFacts Doctors

You can book an appointment to do a call with one of our expert doctors. We can do telephone consultations in more than 200 languages. Our team of doctors includes family physicians, pediatricians, obstetricians and other qualified specialists.

Clinic leads

Dr. Latif Murji
Physician Lead, VaxFacts Clinic

Dr. Reena Lovinsky
Infectious Disease Specialist, SHN

Services

COVID-19 Vaccines and Treatments

Since launching in April 2021, SHN’s VaxFacts Clinic has been helping individuals, parents and families with questions about COVID-19 vaccines. We’re here to talk about everything, including: difference in vaccines, getting booster doses, pediatric vaccines, and more.

We also can provide information on COVID-19 drug therapies for prevention and treatment among vulnerable and at-risk populations. This includes helping you to understand who’s eligible for Evusheld, Paxlovid and remdesivir, and how to access these therapeutics.


VaxFacts logo with a plus sign

Monkeypox and Other Infectious Diseases

SHN’s VaxFacts Clinic is expanding services to help with questions you may have about other infectious diseases and global outbreaks impacting our community, such as monkeypox. Our physicians will provide accurate and up to date information, including on how to access vaccines and treatments.

Additional Topics and Support

We’re here to help with other related questions you may have. Whether you would like information on childhood vaccines, flu vaccines, want to learn more about how to stay safe in new COVID waves, or are looking for preventative health counselling, our doctors are ready to talk.

Specialized Consultation Streams

In collaboration with the Black Physicians’ Association of Ontario (BPAO), SHN’s VaxFacts Clinic is pleased to offer a separate stream for Black communities to access culturally-safe vaccine information. This VaxFacts service is meant for members of Black communities to have a safe space to discuss vaccines with a trusted healthcare provider who is also from the Black community.

Request a Phone Consultation with a Black Physician at the VaxFacts Clinic


The Black Physicians’ Association of Ontario is a not-for profit organization that established the Black Health Vaccine Initiative (built in partnership with the Black Health Alliance and community partners) to address Black health inequities related to the pandemic.

Black communities are disproportionately impacted by the burden of COVID-19. Because of experiences in anti-Black racism, vaccine distrust is higher in Black communities than any other group. It is imperative that Black communities have access to health resources meeting their diverse needs, including access to Black culturally-safe care and resources regarding COVID-19.

The COVID-19 Vaccine Consult Service at The Hospital for Sick Children (SickKids) and SHN’s VaxFacts Clinic are working together to provide focused consultation on the COVID-19 vaccine for pregnant and breastfeeding people across Ontario. This initiative reflects the long-time partnership between SickKids and SHN to deliver leading services for families and communities.

For pregnant and breastfeeding individuals using the SickKids Consult Service, if they require individual medical guidance after their initial appointment with a SickKids registered nurse, they will be then receive a follow-up phone consultation with SHN physicians and obstetricians from the VaxFacts Clinic.

Book an appointment

Book a VaxFacts Clinic Phone Appointment

If you’re interested in having a call with one of our doctors, we invite you to schedule an appointment using the booking form below. We will get back to you with the name of the doctor who will call you at your appointment time.

If there are no more appointments available in the calendar below, please check back in 24 hours. Otherwise you can call 416-438-2911 ext. 5738.

For members of Black communities who would like to speak with a Black physician, learn more about this service.

For information about vaccination clinics and getting a vaccine appointment, please visit ScarbVaccine.ca

For general questions and inquiries, please email vaxfactsclinic@shn.ca or call 416-438-2911 ext. 5738.

For Members of Black Communities

Scarborough Health Network’s VaxFacts Clinic, in collaboration with the Black Physicians’ Association of Ontario (BPAO), is pleased to offer a separate stream for Black communities to access culturally-safe vaccine information. This VaxFacts service is meant for members of Black communities to have a safe space to discuss vaccines with a trusted healthcare provider who is also from the Black community.

The Black Physicians’ Association of Ontario is a not-for profit organization that established the Black Health Vaccine Initiative (built in partnership with the Black Health Alliance and community partners) to address Black health inequities related to the pandemic.

Black communities are disproportionately impacted by the burden of COVID-19. Because of experiences in anti-Black racism, vaccine distrust is higher in Black communities than any other group. It is imperative that Black communities have access to health resources meeting their diverse needs, including access to Black culturally-safe care and resources regarding COVID-19.

Additional Resources

Frequently Asked Questions

VaxFacts for Parents Town Hall (November 25, 2021)

Helpful Links

How to get your COVID-19 Vaccine

You can get your vaccine – or for a family member – at one of our Scarborough COVID-19 Vaccine Clinics, led by SHN and our Scarborough Ontario Health Team partners. Visit ScarbVaccine.ca for all the details on our vaccine clinic locations, booking 1st, 2nd and booster dose appointments, pop-up community clinics, eligibility, and more.