COVID-19 cases are rising rapidly in Scarborough and SHN is managing much higher patient volumes in all three of its emergency departments (ED) and intensive care units (ICU).

Community members should consider alternate options if their needs are not an emergency:

  • Family doctors
  • Urgent care, walk-in, or after-hours clinics
  • Telehealth Ontario(call toll-free to speak to a registered nurse at 1-866-797-0000 or TTY: 1-866-797-0007)

For holiday hours of service, contact numbers, and maps for medical walk-in clinics and urgent care centres, visit

“Our Birchmount, Centenary, and General hospitals are safe places for anyone who needs emergency care and all three of our emergency departments remain open,” said Dr. Norm Chu, Corporate Chief and Medical Director, Emergency Services, SHN.

More information: