A MESSAGE FROM ELIZABETH BULLER, PRESIDENT & CEO
One year of shaping the future of care
Welcome to SHN 365: The Anniversary Report, and congratulations on an astounding first year for Scarborough Health Network (SHN). Together – with our staff, professional staff, volunteers, patient family advisors, donors, and community health partners – we have achieved more in the last 365 days than we ever could have imagined. Without a doubt, it is a career highlight to reach this milestone alongside all of you!
When we launched SHN’s Mission, Vision, Values, and Strategic Plan, I knew we had the very best team of professionals in place to help us reach our goals. With that said, I am wildly impressed by their tenacity, resilience, and camaraderie; qualities that mirror those of our incredible Scarborough community.
Every day, I see our team living our mission and values, as we move closer to our vision of being Canada’s leading community teaching health network – transforming your health experience. Our entire senior leadership team is incredibly proud.
We’re also deeply inspired by people of Scarborough: from residents, to donors, to health advocates and partners, your passion for helping to build the very best health network imaginable knows no bounds. Thank you for lending us your talents, time, and support.
Finally, to our patients and your families: you are our motivation. You drive us to be better day in and day out. From making health care at SHN more equitable, to designing centres of excellence that provide the highest and safest quality of care, to investing in your specific health needs, you’re at the centre of everything we do.
As our first year comes to an end and you reflect on the year’s events summarized here, let us celebrate and remember this is only the beginning for SHN. There is so much more in store as we continue to shape the future of care in Scarborough. Happy anniversary!
Sincerely,
Elizabeth Buller, President and CEO
SHN 365 HIGHLIGHTS
November 22, 2018
Scarborough’s three hospitals – Birchmount, Centenary, and General – and eight satellite sites officially become Scarborough Health Network (SHN), and we unveil a Scarborough-inspired logo and new brand.
January 21, 2019
SHN introduces the Pride Community of Inclusion, a voluntary, staff-led group that promotes a sense of belonging among staff who identify as LGBTQ+. More Communities of Inclusion are in development.
February 2019
SHN launches a new community e-newsletter, Network News. Here, you can find stories about our people, patients, hospitals, and how SHN is working to shape the future of care.
February 15, 2019
SHN Foundation launches It’s Our Time Family Campaign, a fundraising effort driven by the members of our SHN family – the thousands of physicians and staff who work day-in, day-out to improve our patients’ lives through exceptional care.
March 21, 2019
We share details about SHN2030, our long-term plan to ensure our services and facilities meet Scarborough’s evolving health care needs, with community members and health partners at a special Community Forum.
April 26, 2019
SHN’s Patient and Family Advisory council introduce a new Patient Declaration of Values to our staff and community. The new declaration puts SHN’s values of inclusion, compassion, innovation and courageousness, into a patient and family perspective.
June 2019
The Quality and Safety teams send their inaugural S.A.F.E.T.Y. Matters monthly newsletter to help keep staff, professional staff, and volunteers up to date on patient and workplace safety issues and news.
June 21, 2019
Our Cardio-Oncology clinic kicks off an expanded partnership with the Ontario Telemedicine Network, called VirtualVisits. This partnership gives patients and families access to outpatient appointments from wherever is most convenient. The service is spreading across SHN.
July 9, 2019
MyNetwork, SHN’s new staff intranet, and MyNetwork News, an accompanying weekly internal newsletter hit our inboxes after much anticipation from the whole SHN team.
July 16, 2019
In May 2019, SHN partnered with more than 40 Scarborough health service providers to create an Ontario Health Team (OHT) for Scarborough. In July it was announced that the Scarborough OHT is “In Development”.
August 2019
SHN Foundation kicks off MySHN, a new fundraising campaign that gives you the opportunity to donate directly to the hospital program they are passionate about. MySHN helps you help our outstanding teams with the tools needed to deliver exceptional care.
August 1, 2019
Our medical leaders and clinical teams start a planning process to improve health care service delivery in Scarborough. Called Transforming Care, this process will help us reinvent the role of our community hospitals and create a truly unified health network that will be a model throughout Canada.
August 15, 2019
The Medical Administration team launches a new quarterly newsletter for professional staff called Charting the Course, chronicling stories about our physicians, professional staff, patients, and hospitals.
August 29, 2019
We introduce Road to Equity, a unique health equity certificate program. Road to Equity teaches health care providers to promote health and develop strategies to reduce health disparities.
September 2019
A new leadership capability framework – LEADS in a Caring Environment – was launched to present a common understanding of what good leadership looks like.
September 17, 2019
We announce plans for a new Stroke Centre of Excellence at Birchmount hospital, providing the Scarborough community an improved hospital experience with seamless stroke care, closer to home.
September 19, 2019
SHN launched our new S.A.F.E.T.Y. pillars, which will help ensure safety and continuous improvement to strengthen health care for our community. These pillars reinforce our commitment to building a culture of safety and becoming High Reliability Organization organization.
October 2019
We began appointing new corporate medical chiefs. These physicians will lead the medical teams in our clinical programs across SHN, and ensure that you receive the highest quality care – no matter which SHN hospital or clinic you are at.
October 9, 2019
Spread the Joy, an exciting new initiative that’s all about the great people who work here rolled out across all SHN hospitals and satellite sites.
October 10, 2019
Christine Elliott, Deputy Premier and Minister of Health and Long Term Care, joins the SHN community, and MPPs from across Scarborough, at Birchmount hospital to announce a $500,000 investment supporting the first phase of planning to expand and redevelop Birchmount’s emergency department.
October 30, 2019
We took strong strides toward developing centres of excellence in Women’s and Children’s care by relocating these services at Centenary and General hospitals. These moves will help us provide more specialized care for families, right here in Scarborough.
November 2019
SHN Foundation unveils its new magazine called Our Time – a twice yearly publication showcasing our generous donors, exceptional professional staff, and innovative health care teams.
November 21, 2019
Our President & CEO, Elizabeth Buller, is named one of Canada’s most powerful women by the Women’s Executive Network for her leadership at SHN and extraordinary career in Canadian health care.
November 22, 2019
We celebrate the first anniversary of being Scarborough Health Network – a full 365 days of providing compassionate, innovative, inclusive, and courageous health care for our community.
SHN 365:
The Anniversary Report
A MESSAGE FROM ELIZABETH BULLER, PRESIDENT & CEO
One year of shaping the future of care
Welcome to SHN 365: The Anniversary Report, and congratulations on an astounding first year for Scarborough Health Network (SHN). Together – with our staff, professional staff, volunteers, patient family advisors, donors, and community health partners – we have achieved more in the last 365 days than we ever could have imagined. Without a doubt, it is a career highlight to reach this milestone alongside all of you!
When we launched SHN’s Mission, Vision, Values, and Strategic Plan, I knew we had the very best team of professionals in place to help us reach our goals. With that said, I am wildly impressed by their tenacity, resilience, and camaraderie; qualities that mirror those of our incredible Scarborough community.
Every day, I see our team living our mission and values, as we move closer to our vision of being Canada’s leading community teaching health network – transforming your health experience. Our entire senior leadership team is incredibly proud.
We’re also deeply inspired by people of Scarborough: from residents, to donors, to health advocates and partners, your passion for helping to build the very best health network imaginable knows no bounds. Thank you for lending us your talents, time, and support.
Finally, to our patients and your families: you are our motivation. You drive us to be better day in and day out. From making health care at SHN more equitable, to designing centres of excellence that provide the highest and safest quality of care, to investing in your specific health needs, you’re at the centre of everything we do.
As our first year comes to an end and you reflect on the year’s events summarized here, let us celebrate and remember this is only the beginning for SHN. There is so much more in store as we continue to shape the future of care in Scarborough. Happy anniversary!
Sincerely,
Elizabeth Buller, President and CEO
SHN 365 HIGHLIGHTS
November 22, 2018
Scarborough’s three hospitals – Birchmount, Centenary, and General – and eight satellite sites officially become Scarborough Health Network (SHN), and we unveil a Scarborough-inspired logo and new brand.
January 21, 2019
SHN introduces the Pride Community of Inclusion, a voluntary, staff-led group that promotes a sense of belonging among staff who identify as LGBTQ+. More Communities of Inclusion are in development.
February 2019
SHN launches a new community e-newsletter, Network News. Here, you can find stories about our people, patients, hospitals, and how SHN is working to shape the future of care.
February 15, 2019
SHN Foundation launches It’s Our Time Family Campaign, a fundraising effort driven by the members of our SHN family – the thousands of physicians and staff who work day-in, day-out to improve our patients’ lives through exceptional care.
March 21, 2019
We share details about SHN2030, our long-term plan to ensure our services and facilities meet Scarborough’s evolving health care needs, with community members and health partners at a special Community Forum.
April 26, 2019
SHN’s Patient and Family Advisory council introduce a new Patient Declaration of Values to our staff and community. The new declaration puts SHN’s values of inclusion, compassion, innovation and courageousness, into a patient and family perspective.
June 2019
The Quality and Safety teams send their inaugural S.A.F.E.T.Y. Matters monthly newsletter to help keep staff, professional staff, and volunteers up to date on patient and workplace safety issues and news.
June 21, 2019
Our Cardio-Oncology clinic kicks off an expanded partnership with the Ontario Telemedicine Network, called VirtualVisits. This partnership gives patients and families access to outpatient appointments from wherever is most convenient. The service is spreading across SHN.
July 9, 2019
MyNetwork, SHN’s new staff intranet, and MyNetwork News, an accompanying weekly internal newsletter hit our inboxes after much anticipation from the whole SHN team.
July 16, 2019
In May 2019, SHN partnered with more than 40 Scarborough health service providers to create an Ontario Health Team (OHT) for Scarborough. In July it was announced that the Scarborough OHT is “In Development”.
August 2019
SHN Foundation kicks off MySHN, a new fundraising campaign that gives you the opportunity to donate directly to the hospital program they are passionate about. MySHN helps you help our outstanding teams with the tools needed to deliver exceptional care.
August 1, 2019
Our medical leaders and clinical teams start a planning process to improve health care service delivery in Scarborough. Called Transforming Care, this process will help us reinvent the role of our community hospitals and create a truly unified health network that will be a model throughout Canada.
August 15, 2019
The Medical Administration team launches a new quarterly newsletter for professional staff called Charting the Course, chronicling stories about our physicians, professional staff, patients, and hospitals.
August 29, 2019
We introduce Road to Equity, a unique health equity certificate program. Road to Equity teaches health care providers to promote health and develop strategies to reduce health disparities.
September 2019
A new leadership capability framework – LEADS in a Caring Environment – was launched to present a common understanding of what good leadership looks like.
September 17, 2019
We announce plans for a new Stroke Centre of Excellence at Birchmount hospital, providing the Scarborough community an improved hospital experience with seamless stroke care, closer to home.
September 19, 2019
SHN launched our new S.A.F.E.T.Y. pillars, which will help ensure safety and continuous improvement to strengthen health care for our community. These pillars reinforce our commitment to building a culture of safety and becoming High Reliability Organization organization.
October 2019
We began appointing new corporate medical chiefs. These physicians will lead the medical teams in our clinical programs across SHN, and ensure that you receive the highest quality care – no matter which SHN hospital or clinic you are at.
October 9, 2019
Spread the Joy, an exciting new initiative that’s all about the great people who work here rolled out across all SHN hospitals and satellite sites.
October 10, 2019
Christine Elliott, Deputy Premier and Minister of Health and Long Term Care, joins the SHN community, and MPPs from across Scarborough, at Birchmount hospital to announce a $500,000 investment supporting the first phase of planning to expand and redevelop Birchmount’s emergency department.
October 30, 2019
We took strong strides toward developing centres of excellence in Women’s and Children’s care by relocating these services at Centenary and General hospitals. These moves will help us provide more specialized care for families, right here in Scarborough.
November 2019
SHN Foundation unveils its new magazine called Our Time – a twice yearly publication showcasing our generous donors, exceptional professional staff, and innovative health care teams.
November 21, 2019
Our President & CEO, Elizabeth Buller, is named one of Canada’s most powerful women by the Women’s Executive Network for her leadership at SHN and extraordinary career in Canadian health care.
November 22, 2019
We celebrate the first anniversary of being Scarborough Health Network – a full 365 days of providing compassionate, innovative, inclusive, and courageous health care for our community.