Cold / Flu / COVID-19 Clinic


Scarborough Health Network (SHN) is committed to providing our community with access to assessment, testing and care. Our Cold/Flu/COVID-19 Clinic, located at our General Hospital, is for patients who develop moderate symptoms common to COVID-19, the flu or a cold.

Patients seen at the clinic will be given a medical assessment by a physician, who will consult with them about next steps they should take for their care. Patients may also receive a COVID-19 test and/or a flu shot, as appropriate.

Please note:

  • The physician may be on-site or may join your appointment at the clinic virtually.
  • COVID-19 tests at this clinic cannot be used for travel purposes.
  • Do not eat, drink, smoke, chew gum or vape 30 minutes before your appointment.

Who should go to a Cold/Flu/COVID-19 Clinic?

You may book an appointment at SHN’s Cold/Flu/COVID-19 Clinic if you would like a physician consult and you have any of the following moderate symptoms:

  • Fever (temperature of 37.8 degrees °C or above) that’s not caused from a known infection or illness
  • Any worsening:
    • Cough, shortness of breath
    • Sore throat or hoarse voice
    • Runny nose or sneezing, nasal congestion
    • Loss of taste or smell
    • Nausea and vomiting, or diarrhea, or abdominal pain
    • Flu-like illness
    • Pink eye/redness of eye(s)

Other resources

Get COVID-19 tested at one of SHN’s COVID-19 Assessment Centres, or learn more about other testing options in the community.

Learn more

Telehealth Ontario

Toronto Public Health

Booking An Appointment


Cold/Flu/COVID-19 Clinic map at SHN - General Hospital

General hospital
3050 Lawrence Avenue East

Hours of operation
Monday to Saturday, 11 a.m. – 7 p.m.

Off of Lawrence Ave. outside of the hospital building, on the South side near the ambulance bay. Please follow the directions on-site. If you are driving, please park in the parking garage first.


Book Your Appointment

If you have any of the above moderate symptoms, you are eligible to make an appointment for a physician consultant at SHN’s Cold/Flu/COVID-19 Clinic. Please note: the physician may be on-site or may join your appointment at the clinic virtually. For questions not related to your appointment, please email

Appointment Information

What you should know

  • Please do not eat, drink, smoke, chew gum or vape 30 minutes before your appointment.
  • Please arrive 10 minutes before your appointment to allow time for parking and accessing the Cold/Flu/COVID-19 Clinic.
  • Free parking is available in the visitor parking garage.
  • Follow the signage for the Cold/Flu/COVID-19 Clinic.
  • You will be registered by one of our clerks, seen by a physician (on-site or virtually at your appointment at the clinic), and may receive a COVID-19 test if appropriate.

  • Please proceed back to the parking lot, and do not enter other areas of the hospital.
  • Ensure you follow any instructions provided to you by the nurse regarding self-monitoring and self-isolation.
  • If your symptoms become severe (difficulty breathing, chest pain/tightness/crushing sensation, feeling confused, loss of consciousness) please call 911 or visit the closest Emergency department right away.

If you have taken a COVID-19 test, you can access and view your test results through the Ministry of Health’s online tool.