Cold / Flu / COVID-19 Clinic


Scarborough Health Network (SHN) is committed to providing our community with access to assessment, testing and care. Our Cold/Flu/COVID-19 Clinic, located at our General Hospital, is for patients who develop moderate symptoms common to COVID-19, the flu or a cold.

Patients seen at the clinic will be given a medical assessment by a physician, who will consult with them about next steps they should take for their care. Patients may also receive a COVID-19 test and/or a flu shot, as appropriate.

Please note:

  • The physician may be on-site or may join your appointment at the clinic virtually.
  • COVID-19 tests at this clinic cannot be used for travel purposes.
  • Do not eat, drink, smoke, chew gum or vape 30 minutes before your appointment.

Who should go to a Cold/Flu/COVID-19 Clinic?

You may book an appointment at SHN’s Cold/Flu/COVID-19 Clinic if you would like a physician consult and you have any of the following moderate symptoms:

  • Fever (temperature of 37.8 degrees °C or above) that’s not caused from a known infection or illness
  • Any worsening:
    • Cough, shortness of breath
    • Sore throat or hoarse voice
    • Runny nose or sneezing, nasal congestion
    • Loss of taste or smell
    • Nausea and vomiting, or diarrhea, or abdominal pain
    • Flu-like illness
    • Pink eye/redness of eye(s)

Other resources

Get COVID-19 tested at one of SHN’s COVID-19 Assessment Centres, or learn more about other testing options in the community.

Learn more

Telehealth Ontario

Toronto Public Health

Booking An Appointment


General hospital
3050 Lawrence Avenue East

Hours of operation
Monday to Saturday, 11 a.m. – 7 p.m.

Off of Lawrence Ave. outside of the hospital building, on the South side near the ambulance bay. Please follow the directions on-site. If you are driving, please park in the parking garage first.

Book Your Appointment

If you have any of the above moderate symptoms, you are eligible to make an appointment for a physician consultant at SHN’s Cold/Flu/COVID-19 Clinic. Please note: the physician may be on-site or may join your appointment at the clinic virtually. For questions not related to your appointment, please email

Appointment Information

What you should know

  • Please do not eat, drink, smoke, chew gum or vape 30 minutes before your appointment.
  • Please arrive 10 minutes before your appointment to allow time for parking and accessing the Cold/Flu/COVID-19 Clinic.
  • Free parking is available in the visitor parking garage.
  • Follow the signage for the Cold/Flu/COVID-19 Clinic.
  • You will be registered by one of our clerks, seen by a physician (on-site or virtually at your appointment at the clinic), and may receive a COVID-19 test if appropriate.

  • Please proceed back to the parking lot, and do not enter other areas of the hospital.
  • Ensure you follow any instructions provided to you by the nurse regarding self-monitoring and self-isolation.
  • If your symptoms become severe (difficulty breathing, chest pain/tightness/crushing sensation, feeling confused, loss of consciousness) please call 911 or visit the closest Emergency department right away.

If you have taken a COVID-19 test, you can access and view your test results through the Ministry of Health’s online tool.