Information
Scarborough Health Network (SHN) is committed to providing our community with access to assessment, testing and care. Our Cold, Flu and COVID Clinics are for patients who develop moderate symptoms common to COVID-19, the flu or a cold.
When you come to the clinic, you will be given a medical assessment by a doctor, who will consult with patients about next steps they should take for their care. You may also receive a COVID-19 test, if it’s needed. Please note, the physician may be on-site or may join your appointment virtually.
Who should go to a Cold, Flu and COVID Clinic?
Our Cold, Flu and COVID Clinics are for patients who have any of the following moderate symptoms:
- Fever (temperature of 37.8 degrees °C or above) that’s not caused from a known infection or illness
- Any worsening: cough, shortness of breath; sore throat or hoarse voice; runny nose or sneezing, nasal congestion; loss of taste or smell; nausea and vomiting, or diarrhea, or abdominal pain; flu-like illness; or pink eye/redness of eye(s).
Our Clinic Sites
Kids Cold, Flu and COVID Clinic at Birchmount Hospital
We have opened a dedicated clinic at Birchmount for children and youth who are 6 months to 18 years old.
Cold, Flu and COVID Clinic at General Hospital
Our clinic at General provides assessment and care for those with moderate symptoms, as listed above.
Cold, Flu and COVID Consult at Centenary Assessment Centre
During specific hours, a physicians is available at Centenary to consult on moderate symptoms, as listed above
Other resources
Get COVID-19 tested at one of SHN’s COVID-19 Assessment Centres, or learn more about other testing options in the community.
Telehealth Ontario
1-866-797-0000
Toronto Public Health
416-338-7600
Booking An Appointment
Our Clinic Sites
Kids Cold, Flu and COVID Clinic at Birchmount Hospital
Our dedicated kids clinic at Birchmount Hospital has been specially developed for children and youth who are 6 months to 18 years old, who have moderate symptoms common to COVID-19, the flu or a cold. Children will be seen by a physician who will be in person on-site for all appointments.
Kids Cold, Flu and COVID Clinic
Birchmount Hospital
3030 Birchmount Road
Outside of the hospital building, on the North side near the main entrance and Emergency Department. If you are driving, please park in the visitor parking lot first.
Hours of operation
4 p.m. – 8 p.m., seven days a week
The physician will be in person on-site for all appointments at our Kids Cold, Flu and COVID Clinic at Birchmount Hospital
If your child has any of the listed moderate symptoms (see Information tab), they are eligible for an appointment for a physician consultant at SHN’s Kids Cold, Flu and COVID Clinic. Please note, a physician will be on-site for all appointments at our Kids Cold, Flu and COVID Clinic at Birchmount. For questions, please email covidassessmentcentre@shn.ca or call us Monday to Friday, 9 a.m. to 4 p.m. at 416-495-2593.
Cold, Flu and COVID Clinic at General Hospital
Our clinic at General Hospital provides assessment and care for those with moderate symptoms common to COVID-19, the flu or a cold. The physician may join virtually or in person on-site for appointments.
Cold, Flu and COVID Clinic
General Hospital
3050 Lawrence Avenue East
Off of Lawrence Ave. outside of the hospital building, on the South side near the ambulance bay. Please follow the directions on-site. If you are driving, please park in the parking garage first.
Hours of operation
Monday to Saturday, 1 – 7 p.m.
Extended hours week of March 6
Monday, Noon – 8 p.m.
Wednesday, 9 a.m. – 7 p.m.
Thursday, Noon – 7:30 p.m.
Friday, 9 a.m. – 7:00 p.m.
Saturday, Noon – 7 p.m.
Extended hours week of March 13
Monday, 1 – 8 p.m.
Tuesday, 12:30 – 7 p.m.
Wednesday, 9 a.m. – 7 p.m.
Thursday, Noon – 7:30 p.m.
Friday, 9 a.m. – 8:00 p.m.
Saturday, Noon – 7 p.m.
The physician may join virtually or in person on-site for appointments.
If you have any of the listed moderate symptoms (see Information tab), you are eligible to make an appointment for a physician consultant at SHN’s Cold, Flu and COVID Clinic. Please note, the physician may join appointments virtually or in person on-site. For questions, please email covidassessmentcentre@shn.ca or call us Monday to Friday, 9 a.m. to 4 p.m. at 416-495-2593.
Cold, Flu and COVID Consults at Centenary COVID-19 Assessment Centre
During specific hours (that may change from week to week), a physicians is available in person or virtually at our COVID-19 Assessment Centre at Centenary Hospital to provide consultation for those with moderate symptoms common to COVID-19, the flu or a cold.
COVID-19 Assessment Centre
Centenary Hospital
2867 Ellesmere Road
Outside of the hospital building, on the east side going towards the Emergency department. Please follow the directions on-site.
Specific hours physician available for Cold, Flu and COVID consults
Week of February 27
Monday, 10 a.m. – 8 p.m.
Tuesday, Noon – 8 p.m.
Wednesday, Noon – 8 p.m.
Thursday, 2 – 8 p.m.
Friday, 9 a.m. – 4 p.m.
Saturday, 9 a.m. – 3 p.m.
Sunday, 9 a.m. – 6 p.m.
Week of March 13
Monday, 8 a.m. – 6 p.m.
Tuesday, 8 a.m. – 8 p.m.
Wednesday, 8 a.m. – 8 p.m.
Thursday, 8 – 8 p.m.
Friday, 9 a.m. – 7 p.m.
Saturday, 10 a.m. – 7:30 p.m.
Sunday, 9 a.m. – 7:30 p.m.
The physician may join virtually or in person on-site for appointments
Book appointment for specific hours (listed above) when a physician will be available for Cold, Flu and COVID consults
If you have any of the listed moderate symptoms (see Information tab), you are eligible to make an appointment at Centenary’s COVID-19 Assessment Centres for a consult with a physician at the specific hours listed above. For questions, please email covidassessmentcentre@shn.ca or call us Monday to Friday, 9 a.m. to 4 p.m. at 416-495-2593.
Appointment Information
What you should know
- Please do not eat, drink, smoke, chew gum or vape 30 minutes before your appointment.
- Please arrive 10 minutes before your appointment to allow time for parking and accessing the Cold, Flu and COVID Clinic.
- Free parking is available in the visitor parking garage.
- Follow the signage for the Cold, Flu and COVID Clinic.
- You will be registered by one of our clerks, seen by a physician (on-site or virtually at your appointment at the clinic), and may receive a COVID-19 test if appropriate.
- Please proceed back to the parking lot, and do not enter other areas of the hospital.
- Ensure you follow any instructions provided to you by the nurse regarding self-monitoring and self-isolation.
- If your symptoms become severe (difficulty breathing, chest pain/tightness/crushing sensation, feeling confused, loss of consciousness) please call 911 or visit the closest Emergency department right away.
If you have taken a COVID-19 test, you can access and view your test results through the Ministry of Health’s online tool.