GENERAL INFORMATION
Scarborough Health Network’s (SHN) Nurse-Led Outreach Team (NLOT) is a collaboration with Ontario Health and Long-Term Care (LTC) homes to support care for elderly patients in our Scarborough community.
The NLOT team consists of Nurse Practitioners and Registered Nurses who work closely with LTC staff, patients and families to support transitions from hospital and to restore health through assessments and treatment for those with complex needs within LTC homes. Additionally, they provide capacity-building, reduce transfers from LTC to the Emergency Department and augment palliative care supports for those who can be treated safely within LTC homes.
Our services
Hospital Transitions: Hospital in-patient assessments and consultations for LTC residents to ensure a smooth transition to Long-Term Care Homes.
On-site resident support: Resident assessments and interventional support in the Long-Term Care Home by the NLOT team within 24-48 hours. Virtual care consultations are also available.
Education for healthcare providers: Skills development and training for healthcare providers working in Long-Term Care Homes, including assessments and interventions.
Connections to additional SHN services: We facilitate connections to specialty services, both internal and external to SHN.
What residents and families can expect from NLOT
Our NLOT nurses will work closely with LTC staff to provide compassionate and personalized care when additional support is required by the patient’s LTC, providing they are a resident of an LTC that SHN has partnered with.
The team is committed to building relationships of trust with residents, ensuring that their individual needs and preferences are met with respect and dignity. They engage with residents through open communication, and collaborative care planning, involving both residents and their families in every step of the process. Their goal is to work with the resident’s LTC to create a supportive and inclusive environment where residents feel valued and families feel reassured about the quality of care their loved ones receive.
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Bendale Acres – Long-Term Care Home
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Mon Sheong Foundation Scarborough
Long-Term Care Centre |
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Craiglee Nursing Home
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Rockcliffe Care Community
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Ehatare Nursing Home
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Seven Oaks – Long-Term Care Home
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Extendicare – Guildwood
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Shepherd Village – Shepherd Lodge –
Long-Term Care Home |
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Extendicare – Rouge Valley
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Tendercare Living Centre
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Extendicare – Scarborough
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Tony Stacey Centre for Veterans Care
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Fieldstone Commons Care Community
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Trilogy Long-Term Care Centre
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Glen Rouge (Formerly Altamont)
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Wexford Residence
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Hellenic Home – Scarborough LTC
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YeeHong – Finch
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Kennedy Lodge Nursing Home
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YeeHong
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RESOURCES FOR STAFF AND PARTNERS
We welcome NLOT and partner LTC homes to use this page as a resource to enhance our collective impact and support our shared goal of delivering comprehensive healthcare services to residents of LTCs.
Thank you for your commitment and dedication to improving healthcare access and outcomes.
Contact us
If you have questions about how the service works or need information from the NLOT administration, contact, please email NLOT@SHN.ca or call 416-495-2400 ext. 75900.
Hours of operation
Monday to Friday – 8 a.m. – 8 p.m.
Saturday and Sunday – 8 a.m. – 6 p.m.
Highlights
Celebrating two years of NLOT
On March 27, 2025, NLOT for LTC marked its two-year anniversary! The ongoing success of NLOT reflects its commitment to improving care for seniors and enhancing the support network for LTC facilities.
Resources
NLOT Newsletters
Education
Pathways
LTC+
Additional information