Cold/Flu/COVID-19 Clinic

Cold / Flu / COVID-19 Clinic

Scarborough Health Network (SHN) is committed to providing our community with access to assessment, testing and care this winter season. Our new Cold/Flu/COVID-19 Clinic, located at our General hospital, is for patients who develop moderate symptoms common to COVID-19, the flu or a cold and need to see a doctor.

Patients seen at the clinic will be given a medical assessment by a physician, who will consult with them about next steps they should take for their care. Patients may also receive a COVID-19 test and/or a flu shot, as appropriate.

Who should go to a Cold/Flu/COVID-19 Clinic?

You may book an appointment at SHN’s Cold/Flu/COVID-19 Clinic if you if you want to see a physician for an assessment and you have any of the following moderate symptoms:

  • Fever (temperature of 37.8 degrees °C or above) that’s not caused from a known infection or illness
  • Any worsening:
    – Cough, shortness of breath
    – Sore throat or hoarse voice
    Runny nose or sneezing, nasal congestion
    – Loss of taste or smell
    – Nausea and vomiting, or diarrhea, or abdominal pain
    – Flu-like illness
    – Pink eye/redness of eye(s)

Location

General hospital

General hospital
3050 Lawrence Ave. E.


Hours of operation
8 a.m. – 6 p.m.
Mondays to Saturdays (with the exception of statutory holidays)


Off of Lawrence Ave. outside of the hospital building, on the South side near the ambulance bay. Please follow the directions on-site. If you are driving, please park in the parking garage first.

Other resources

SHN COVID-19 Assessment Centres

Get tested for COVID-19 at SHN’s Assessment Centres at our Birchmount hospital or University of Toronto – Scarborough Campus.

Learn more about testing for COVID-19 at our Assessment Centres

Hotlines

Telehealth Ontario
1-866-797-0000

Association of Local Public Health Agencies
416-595-0006

Toronto Public Health
416-338-7600

Access your test results

If you have taken a COVID-19 test, you can access and view your test results from the Ministry of Health online through a new user-friendly tool. This is maintained by Ontario Health on behalf of the Ministry.

Access your results

Scarborough Health Network (SHN) is committed to providing our community with access to assessment, testing and care this winter season. Our new Cold/Flu/COVID-19 Clinic, located at our General hospital, is for patients who develop moderate symptoms common to COVID-19, the flu or a cold and need to see a doctor.

Patients seen at the clinic will be given a medical assessment by a physician, who will consult with them about next steps they should take for their care. Patients may also receive a COVID-19 test and/or a flu shot, as appropriate.

Who should go to a Cold/Flu/COVID-19 Clinic?

You may book an appointment at SHN’s Cold/Flu/COVID-19 Clinic if you if you want to see a physician for an assessment and you have any of the following moderate symptoms:

  • Fever (temperature of 37.8 degrees °C or above) that’s not caused from a known infection or illness
  • Any worsening:
    – Cough, shortness of breath
    – Sore throat or hoarse voice
    Runny nose or sneezing, nasal congestion
    – Loss of taste or smell
    – Nausea and vomiting, or diarrhea, or abdominal pain
    – Flu-like illness
    – Pink eye/redness of eye(s)

Book your appointment

Book your appointment

If you are eligible for testing at SHN’s Cold/Flu/COVID-19 Clinic, please complete the booking form below to make an appointment. For support with completing the form, please call 416-495-2601 (daily between 8 a.m. and 7 p.m.). For questions not related to your appointment, please email covidassessmentcentre@shn.ca.

More information

What to do when you arrive for your appointment

Please arrive 10 minutes before your appointment to allow time for parking and accessing the Cold/Flu/COVID-19 Clinic.


Park in the visitor parking garage. Make sure you keep your parking slip.


Follow the signage for the Cold/Flu/COVID-19 Clinic.


You will be registered by one of our registration clerks, seen by the nurse and have your nasal swab completed.

What to do after your test is completed

You will receive a parking voucher following your test. Please proceed back to the parking lot.


When you exit the parking lot, insert the parking slip you received upon arrival, followed by the parking voucher. The gates will then open to allow your exit.


Ensure you follow any instructions provided to you by the nurse regarding self-monitoring and self-isolation.


If your symptoms become severe (difficulty breathing, chest pain/tightness/crushing sensation, feeling confused, loss of consciousness) please call 911 or visit the closest Emergency department right away.

How to get your COVID-19 results

If you have taken a COVID-19 test, you can access and view your test results through the Ministry of Health’s online tool.

More information

What to do when you arrive for your appointment

Please arrive 10 minutes before your appointment to allow time for parking and accessing the Cold/Flu/COVID-19 Clinic.


Park in the visitor parking garage. Make sure you keep your parking slip.


Follow the signage for the Cold/Flu/COVID-19 Clinic.


You will be registered by one of our registration clerks, seen by the nurse and have your nasal swab completed.

What to do after your test is completed

You will receive a parking voucher following your test. Please proceed back to the parking lot.


When you exit the parking lot, insert the parking slip you received upon arrival, followed by the parking voucher. The gates will then open to allow your exit.


Ensure you follow any instructions provided to you by the nurse regarding self-monitoring and self-isolation.


If your symptoms become severe (difficulty breathing, chest pain/tightness/crushing sensation, feeling confused, loss of consciousness) please call 911 or visit the closest Emergency department right away.

How to get your COVID-19 results

If you have taken a COVID-19 test, you can access and view your test results through the Ministry of Health’s online tool.

Locations

General hospital

General hospital
3050 Lawrence Ave. E.


Hours of operation
8 a.m. – 6 p.m.
Mondays to Saturdays (with the exception of statutory holidays)


Off of Lawrence Ave. outside of the hospital building, on the South side near the ambulance bay. Please follow the directions on-site. If you are driving, please park in the parking garage first.

Other resources

SHN COVID-19 Assessment Centres

Get tested for COVID-19 at SHN’s Assessment Centres at our Birchmount hospital or University of Toronto – Scarborough Campus.

Learn more about testing for COVID-19 at our Assessment Centres

Hotlines

Telehealth Ontario
1-866-797-0000

Association of Local Public Health Agencies
416-595-0006

Toronto Public Health
416-338-7600

Access your test results

If you have taken a COVID-19 test, you can access and view your test results from the Ministry of Health online through a new user-friendly tool. This is maintained by Ontario Health on behalf of the Ministry.

Access your results